{"id":3081,"date":"2023-03-06T12:40:41","date_gmt":"2023-03-06T12:40:41","guid":{"rendered":"https:\/\/preview.treethemes.com\/rhythm\/maindemo\/pages\/services-1-copy\/"},"modified":"2025-11-23T16:36:59","modified_gmt":"2025-11-23T19:36:59","slug":"faq-2","status":"publish","type":"page","link":"https:\/\/retechoutdoor.com.ar\/index.php\/faq-2\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row bg_type=&#8221;bg_color&#8221; bg_override=&#8221;ex-full&#8221; css=&#8221;.vc_custom_1671734995802{padding-top: 100px !important;padding-bottom: 100px !important;}&#8221; el_class=&#8221;wideipad&#8221;][vc_column width=&#8221;2\/3&#8243;]<div class=\"ult-content-box-container \" >\t\t<div class=\"ult-content-box\" style=\"box-shadow: px px px px none;margin-top:0px;margin-right:50px;margin-bottom:0px;margin-left:0px;-webkit-transition: all 700ms ease;-moz-transition: all 700ms ease;-ms-transition: all 700ms ease;-o-transition: all 700ms ease;transition: all 700ms ease;\"  data-hover_box_shadow=\"none\"   data-responsive_margins=\"margin:0px;\"   data-normal_margins=\"margin-top:0px;margin-right:50px;margin-bottom:0px;margin-left:0px;\"  >[vc_separator color=&#8221;custom&#8221; accent_color=&#8221;rgba(0,0,0,0.1)&#8221;][vc_empty_space height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h5 data-start=\"489\" data-end=\"538\"><strong data-start=\"493\" data-end=\"538\">Pol\u00edtica de Publicaci\u00f3n y Responsabilidad<\/strong><\/h5>\n<p>Este sitio web funciona como un espacio de conexi\u00f3n entre personas interesadas en comprar y vender equipamiento deportivo y de aventura, ya sea nuevo o usado.<br \/>\nNo somos due\u00f1os de los productos publicados (excepto donde se indique lo contrario) y no realizamos compras directas. Nuestro rol es publicar el producto, generar visibilidad y poner en contacto al vendedor con posibles compradores.<\/p>\n<p>Cada vendedor es responsable por:<\/p>\n<ul>\n<li>El estado real del producto<\/li>\n<li>La veracidad de las fotograf\u00edas y descripci\u00f3n<\/li>\n<li>El precio publicado<\/li>\n<li>La entrega, funcionamiento y condiciones de venta<\/li>\n<\/ul>\n<p>Los compradores deben revisar cuidadosamente el producto antes de concretar cualquier transacci\u00f3n.[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;rgba(0,0,0,0.1)&#8221;]\t\t<\/div><\/div><div class=\"ult-content-box-container \" >\t\t<div class=\"ult-content-box\" style=\"box-shadow: px px px px none;margin-top:0px;margin-right:50px;margin-bottom:0px;margin-left:0px;-webkit-transition: all 700ms ease;-moz-transition: all 700ms ease;-ms-transition: all 700ms ease;-o-transition: all 700ms ease;transition: all 700ms ease;\"  data-hover_box_shadow=\"none\"   data-responsive_margins=\"margin:0px;\"   data-normal_margins=\"margin-top:0px;margin-right:50px;margin-bottom:0px;margin-left:0px;\"  >[vc_empty_space height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h5 class=\"font-alt\">Pol\u00edtica de Cambios, Devoluciones y Reembolsos<\/h5>\n<p>Dado que las operaciones se realizan directamente entre comprador y vendedor, no gestionamos devoluciones ni reembolsos por productos concretados fuera de la plataforma.<\/p>\n<p>Para productos cuya publicaci\u00f3n indica \u201cAdministrado por la plataforma\u201d o \u201cStock propio\u201d, aplican estas condiciones:<\/p>\n<ul>\n<li>Devoluci\u00f3n dentro de 10 d\u00edas desde la recepci\u00f3n del producto<\/li>\n<li>El producto debe estar en las mismas condiciones en que fue entregado, con todos sus accesorios<\/li>\n<li>El comprador se hace cargo del costo de env\u00edo en caso de devoluci\u00f3n<\/li>\n<li>El reembolso se realizar\u00e1 por el mismo medio de pago utilizado<\/li>\n<\/ul>\n<p>No se aceptan devoluciones si el producto presenta uso, roturas posteriores a la compra o desgaste incompatible con la descripci\u00f3n original.[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;rgba(0,0,0,0.1)&#8221;]\t\t<\/div><\/div><div class=\"ult-content-box-container \" >\t\t<div class=\"ult-content-box\" style=\"box-shadow: px px px px none;margin-top:0px;margin-right:50px;margin-bottom:0px;margin-left:0px;-webkit-transition: all 700ms ease;-moz-transition: all 700ms ease;-ms-transition: all 700ms ease;-o-transition: all 700ms ease;transition: all 700ms ease;\"  data-hover_box_shadow=\"none\"   data-responsive_margins=\"margin:0px;\"   data-normal_margins=\"margin-top:0px;margin-right:50px;margin-bottom:0px;margin-left:0px;\"  >[vc_empty_space height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h5 class=\"font-alt\">Cancelaci\u00f3n de Publicaciones<\/h5>\n<p>\ud83d\udccd Nos reservamos el derecho de cancelar publicaciones o usuarios que:<\/p>\n<ul>\n<li>Incumplan normas de respeto o transparencia<\/li>\n<li>Intenten estafar o manipular precios<\/li>\n<li>Publiquen productos robados o falsificados<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;rgba(0,0,0,0.1)&#8221;]\t\t<\/div><\/div><div class=\"ult-content-box-container \" >\t\t<div class=\"ult-content-box\" style=\"box-shadow: px px px px none;margin-top:0px;margin-right:50px;margin-bottom:0px;margin-left:0px;-webkit-transition: all 700ms ease;-moz-transition: all 700ms ease;-ms-transition: all 700ms ease;-o-transition: all 700ms ease;transition: all 700ms ease;\"  data-hover_box_shadow=\"none\"   data-responsive_margins=\"margin:0px;\"   data-normal_margins=\"margin-top:0px;margin-right:50px;margin-bottom:0px;margin-left:0px;\"  >[vc_empty_space height=&#8221;20px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h5 class=\"font-alt\">Env\u00edos<\/h5>\n<p>Los env\u00edos se coordinan entre comprador y vendedor.<br \/>\nNo somos responsables por p\u00e9rdidas, da\u00f1os o demoras ocasionadas por terceros (correos, transporte, etc.).[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;rgba(0,0,0,0.1)&#8221;]\t\t<\/div><\/div><div class=\"ult-content-box-container \" >\t\t<div class=\"ult-content-box\" style=\"box-shadow: px px px px none;margin-top:0px;margin-right:50px;margin-bottom:0px;margin-left:0px;-webkit-transition: all 700ms ease;-moz-transition: all 700ms ease;-ms-transition: all 700ms ease;-o-transition: all 700ms ease;transition: all 700ms ease;\"  data-hover_box_shadow=\"none\"   data-responsive_margins=\"margin:0px;\"   data-normal_margins=\"margin-top:0px;margin-right:50px;margin-bottom:0px;margin-left:0px;\"  >[vc_empty_space height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h5 class=\"font-alt\">Atenci\u00f3n al cliente<\/h5>\n<p>Para consultas, reclamos o asesoramiento:<\/p>\n<p>\ud83d\udcf1 WhatsApp: +54 9 221 595-6810<br \/>\n\ud83d\udcf8 Instagram: @retechoutdoor<br \/>\n\u2709\ufe0f Email: contacto@tudominio.com<\/p>\n<p>Responderemos dentro de 24 a 48 hs h\u00e1biles.[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_separator color=&#8221;custom&#8221; accent_color=&#8221;rgba(0,0,0,0.1)&#8221;]\t\t<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"ult-spacer spacer-69e00c2de51d2\" data-id=\"69e00c2de51d2\" data-height=\"\" data-height-mobile=\"60\" data-height-tab=\"\" data-height-tab-portrait=\"60\" data-height-mobile-landscape=\"60\" style=\"clear:both;display:block;\"><\/div>[vc_custom_heading text=&#8221;PREGUNTAS?&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_empty_space height=&#8221;5px&#8221;][vc_custom_heading text=&#8221;Contactanos&#8221; font_container=&#8221;tag:p|font_size:1.1em|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_empty_space height=&#8221;30px&#8221;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f831-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"831\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/3081#wpcf7-f831-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"831\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f831-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"rhythm-form-simple-wide\">\n\t<div class=\"f-name\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"f-email\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail *\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"f-subject\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Asunto\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"f-message\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Mensaje *\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"bt-contact\">\n\t\t<p><a class=\"btn-contact-right\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar Mensaje\" \/><\/a>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-69e00c2de6a8a\" data-id=\"69e00c2de6a8a\" data-height=\"100\" data-height-mobile=\"80\" data-height-tab=\"\" data-height-tab-portrait=\"80\" data-height-mobile-landscape=\"80\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row bg_type=&#8221;bg_color&#8221; 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